| Managed Services |
QWERTY Concepts offers flexible managed service packages, which are essentially retainers, without any long term commitments.
Implementing a retainer-type service, Managed Services from Qwerty Concepts is aimed to optimize your network is an effective way to cut costs and boost productivity, while minimizing response times and system failures. |
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Managed Services enhances your infrastructure rather than simply maintain it, allowing your IT budget to be used efficiently and effectively year round.
In addition, QWERTY Concepts offers retainers, which include UNLIMITED SUPPORT service to allow for better budgetting in order to enhance your technology instead of wasting money on support and repair. |
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Managed Services for Servers (Virtual and Physical)
Managed Services for Workstations (Desktops and Laptops)
Instant Online Quote
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| Managed Services Key Features |
- 24x7 Monitoring: Immediate contact with your organization in the event of any critical failures
- Alert Categorization: Critical alerts are relayed to our engineers,
informing you of any potential issues that might arise.
- Security Patch Management: Patches are securely deployed to your organization automatically.
- Anti-virus Management: Anti-virus signatures are updated at regular intervals.
- Backup Monitoring: Windows Backup or BackupExecTM Alerts provide rock solid reliability.
- Asset Tracking: Comprehensive tracking of the software and hardware within your organization
- Temporary File Deletion: Temporary Files are deleted at regular intervals.
- S.M.A.R.T. Check: Detection of impending failure allows preventative action to be taken before issues arise.
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| If you answer "no" to any of the following questions, its likely your network would benefit from Managed Services. |
- When issues arise, can you immediately target the problem?
- Are your issues tended to and resolved promptly?
- Do you know about issues before your end-users do?
- Does your hardware perform at its rated specification?
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Monthly Key Performance Indicator (KPI)
